Frequently Asked Questions
Please read our FAQ before sending us a message.
All customers in the EU receive free shipping. For countries outside the EU, there is a €7.00 shipping fee, such as Norway or Switzerland.
Following Payment Methods are accepted at our online shop:
- Klarna Sofortüberweisung
- Credit Cards:
– Bank Transfer
- Google Pay
- Apple Pay
The order you have completed will be processed by us – if possible – the following day. The delivery time is 2-7 working days.
We assure you that we use your data exclusively for the preparation of the bill and for the dispatch of your order. If you want to know more about us, click here
After we have received your order, we will put together your keychain and engrave the text you have chosen on the leather. After that, your order will be packed and shipped.
Yes, while you complete your order, you have to fill out a formular with your data. Ater paying, we will send you your invoice to your E-Mail.